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FAQ

Trade Discount

We offer a trade discount of 10%. This discount increases to 15% for orders over $10,000. 

Custom Orders 

If you have an idea for a custom project or piece please e-mail us (alexjbrokamp@gmail.com)

Lead Times

Lead times will vary, but are usually between 6 to 12 weeks depending on inventory and order quantity. 

Return Policy 

There are no returns accepted for on sale, discounted items, or custom orders. All returns must be received within 14 calendar days. If products are lost or damaged during the return shipment the customer will be held responsible. For questions or concerns please email us (alexjbrokamp@gmail.com)

Order Cancellation

Cancellations must be made within 5 days of the order confirmation. For custom orders cancellations must be made within 2 days.